Listen
I struggled with the creative writing exercise because I’m not a writer. I simply could not apply the pencil to the paper, and when I did, I drew. I drew an ear, but it was only when I thought about why I drew the ear did I realise how much of an impact the ‘Cancer Tales’ play had had on me. Not only did it bring back memories of incidents in my own life, but it highlighted new territory, something deeper, something that I’d never really thought about, let alone understood.
What I realised is that the root of the dissatisfaction in ‘Cancer Tales’ boiled down mostly to a simple lack of being listened to. For me, if I could communicate one aspect of Whole Person Care which I felt was most important, it would be listening to the patient’s story, their narrative, their individuality. By listening to the patient, not only do we unravel their story and it’s hidden parts, but we get a sense of where they stand emotionally, what are their fears? What level to engage with that patient. Does the patient feel vulnerable or strong?
Also through listening comes mindfulness, and exploration of the patient’s active systems. This may also help the patient to better understand their own situation, helping them to identify parts of their life that need adjusting, leading to self-healing and restoration of resilience. Yes, these are Whole Person Care concepts that are written in the notes – but I have quoted them to illustrate and emphasise that many of them can follow from listening.
Until viewing ‘Cancer Tales’, I don’t think that I really understood what Whole Person Care was about. But because the play brought back memories and really unearthed emotions in me that had been buried for some time, it suddenly became perfectly clear why simply listening, understanding, acknowledging and accepting the patient’s narrative can make a huge difference to their perception of being cared for.
I like the way that this painting reinforces ideas of doctor-patient communication in that it focuses on listening. It helps me to understand the fact that patients need to be listened to before a doctor can help them. It gives the patient a chance to reveal what is really wrong with them and may help them understand their situation better too. The bold drawing really gives an indication what the artwork is about and how important the ear and listening is for doctors. Also I think that the detailed drawing indicates how complex communication between a doctor and a patient really is.
The drawing of the ear is very simplistic but really makes you reflect about what it means to listen not just to ‘hear’. It acts a a reminder that it is the patient should be the focus of the consultation but it is their opportunity to talk and be allowed to share their anxieties, not just to be overlooked and interrupted.