Select Page

Whole Person Care

Anonymous

Poetry
Write a poem they say. Write a story they say.
Maybe draw a picture or make a collage.
This is meant to be the fun, arty part of medicine.
Well I can’t do any of these things,
So this is my impression of what whole person care is all about:

It is about talking to the person.
It is about being non-judgemental.
It is about being empathetic.
It is about appreciating why they have come to see you and why they are worried
It is about understanding their concerns and providing appropriate advice.
It is about seeing more than just the patient sitting there in front of you.
It is about seeing past the abnormal physiology that presents to you.
It is about putting things into the patient’s perspective.
It is about showing that you understand how this must be impacting upon their lives.
It is about explaining things in lay terms.
It is about consulting other professionals to help in all aspects of the treatment process.
It is about showing that you are thinking of how they may cope when they get home.
It is about acknowledging the friends and family.
It is about gaining their trust and creating a workable relationship.
It is about finding out their occupation and seeing how this will be affected.
It is about asking about social circumstances and seeing if you can help.
It is about compromising to suit the situation.
It is about realizing that the patient is a person who will have many questions.
In the real world it is about understanding all of this and more and not about writing poems or stories, or drawing pictures or making collages.

With all this is mind, my first consultation in my G.P. surgery attachment was with a 20 year old girl who complained of a lack of interest in sex. After exploring for any pathological causes and finding none, I had to almost become a counsellor or psychologist and find out if there was anything in this girl’s life that was worrying her. I tried to explore her relationship status, her school life and home life but all seemed quite normal and if there were any problems, they weren’t immediately obvious. Eventually we concluded that she needed to have psychosexual counselling.

This consultation made me appreciate how hard it must be for some patients to come to the doctor’s for advice for something which they think only happens to them. This girl thought she was a freak and that it was only her who suffered with this problem. It was therefore necessary to reassure her that nothing sinister was going on but that she was best advised to have counselling to explore any issues which may be affecting her sex life. I learnt that a doctor is a source of knowledge and a gate-keeper to many specialties that many people do not know exist. I learnt to be non-judgmental and to appreciate how difficult this must have been for a girl of this age especially being a relationship of 5 years and never having enjoyed sex at all. She doubted herself and was probably worried that her boyfriend might leave her.

This consultation made me immediately appreciate how important a GP is to people and that being empathic and understanding is central to whole person care.

Whole Person Care – Year One