Select Page

On the Outside

Megan Fileman

My sculpture is intended to illustrate the difficulty of giving support and comfort to someone when they are suffering, particularly when their experience is something that you can sympathise with but are unable to empathise with – because you yourself have not experienced it.

A Chilean friend of mine recently wrote to me (Chile suffered an 8.8 magnitude earthquake just over a week ago)

He wrote:

“Here in Chile is like Hell on earth, after the earthquake there has been a lot of riots, people destroying supermarkets, stealing everything they can get their hands on… In many places there’s no water and no electricity… The government gave the Military full power of certain areas in Chile because the situation was simply unbearable, people are acting crazy.
An uncle of mine lost his house, the earth just open itself and the house was cut into two… My sister had to evacuate her apartment, because there was water running down the ceiling and apparently it had structural damages. Luckily my mom’s house is in perfect conditions and my father’s apartment has only minor problems. The only thing that keeps my worried is that there are 6 friends that I haven’t heard of since the earthquake… I hope they are Ok but at this point I don’t really know what to think.”

As a friend I desperately wanted to say something to help, to comfort him about his friends and give him hope. However, I felt that anything I could say was empty, coming from the UK I had no experience of what it must feel like to be in a situation like his.

This difficulty I felt in communicating has made me think about how a similar problem may arise in a clinical situation for example when a person receives bad news about a loved one, or themselves. A patient may even open up and tell you about difficulties they are having elsewhere in their lives. During these conversations the difficulty of saying the right things to support them may be even more complex- as they are not even a friend. You may only have met them in a few 10-minute consultations. Each individual may find different words and actions comforting, and judging how to react to each individual would require excellent listening, assessment of mood and character and an understanding of their situation and how the patient is asking for your help.

In my sculpture the individual in blue is the person living through a difficult and emotional time, the glass around them is representative of the barrier that can arise between people when they have traumatic and emotional experiences. The red person is representative of me/ a healthcare worker/ a friend trying to help. They are trying to care for the person inside the glass but have difficulty reaching them in a meaningful and supportive way.

Whole Person Care, Year One 2010